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Office of City Operations

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Introduction

The City of Los Santos regularly works with private businesses and organisations to help deliver services, specialist expertise, and project support.

Businesses of all sizes may have the opportunity to work with the City. Where the City requires external goods or services, contracts are awarded through a public procurement process designed to ensure that opportunities are handled fairly, transparently, and consistently.

Government contracts can be particularly useful where the City requires specialist skills, additional capacity, or support for a specific project or period of time. External contractors can also bring fresh experience and an independent perspective to City projects.

All City of Los Santos contracts are managed by the Office of the City Operations Officer, which also reviews contracting requirements raised by the Mayor's Office and City Council.

The Office of the City Operations Officer is committed to maintaining a procurement process that is:

  • Fair and competitive;
  • Transparent and accountable;
  • Efficient and proportionate;
  • Easy for businesses to understand and engage with; and
  • Focused on delivering good outcomes for the City and its residents.

Qualification and Eligibility

Any properly registered business or organisation may be considered for City contracting opportunities.

Registration with the City of Los Santos generally means that a business is eligible to express an interest in, or submit a bid for, available public contracts. Eligibility does not guarantee that a contract will be awarded, and individual opportunities may include additional requirements depending on the type of work involved.

As part of the contracting process, the Office of the City Operations Officer may review the background of business owners, shareholders, managers, supervisors, or other individuals with significant responsibility within the organisation.

A business may also be removed from the eligible contractor registry, refused a contract, or prevented from bidding where:

  • A shareholder, stakeholder, supervisor, manager, or other senior representative has been convicted of fraud, theft-related offences, racketeering, or another offence considered incompatible with holding a City contract;
  • The business has committed a serious breach of the Business Licensing Code;
  • The business has demonstrated serious or repeated disregard for responsible business practices or corporate social responsibility; or
  • Other circumstances identified during the City's contract review process make the business unsuitable for a particular contract.

Where possible, eligibility decisions will take account of the individual circumstances of the business and the nature of the contract being considered.