Department of Personnel
Commonly referred to as 'DOP' or 'Personnel'.Department of Personnel
General Information
The Department of Personnel is the backbone of the City Government's internal affairs, recruitment, and human resources. It's responsible of organizing, recruiting and supervising every single city employee that forms part of the City Government. Structured by the common charter department organizational scheme, it's lead by a director, deputy director, and counts with two managers, the regular positions are called 'Personnel Analysts'. Performing their duties at the City Hall, Haven Homes or Public Works headquarters, depending on the occasion, you can easily reach out to them and speak in regards to everything related to the City Government.
When it comes to employee complaints, whether external or internal, the Department of Personnel supervises and administers the individuals individually and after conducting a proper investigation. Every single piece of information related to personnel files is managed by the department, ensuring an excellent and organized record system. Guaranteeing confidentiality, accuracy, and compliance with all relevant City Policies and regulations.
Personnel often liaises with every single other City department and office to ensure the correct adaptation of their procedures to properly service the correct prepared individuals within the City Government. Each departmental leadership and supervisors are charged with communicating with specialists and managers alike to constantly converse regarding the general status of the recruitment.
Handbooks, guidelines, and more are in place to ensure quality within the department. Differently to other departments, this is the backbone of the operations of the recruitment, which in essence the foundation for maintaining a well-structured and efficient workforce. Unlike other departments, which focus on specialized functions, this department ensures that hiring, training, and employee management processes run smoothly. It plays a crucial role in setting standards, upholding policies, and promoting a productive work environment.
Meet Director Mendoza

Director Valentina Mendoza, a lifelong San Andreas resident with a passion for Human Resources affairs. Director Mendoza has been working in Personnel affairs since university, starting out her professional career as a Special Investigator for the Los Santos Fire Department's Professional Standards Division before moving to the City Government's Department of Personnel, starting out as a Deputy Personnel Manager, before eventually moving onto the Deputy Director position.
Director Mendoza is a firm believer of professional accountability, having pioneered several organization-wide changes along with the City Operations Officer to ensure the citizens of Los Santos can put trust in their city officials and in their government's administrative departments. She works tirelessly to continue to provide innovative ways of ensuring the Department of Personnel continues to not only endure, but improve, and run as efficiently as possible when dealing with the management of the city's staff, as well as recruitment for the various charter departments under the Department of Personnel's oversight.
Meet Deputy Director Stark

Deputy Director Joshua Stark is originally a resident of the United Kingdom who made the move to San Andreas in order to pursue his Human Resources related aspirations on a much grander scale. He devoted his early twenties to honing in on his craft, which included going to the University of Bath to pursue Human Resources Management. Upon his arrival in Los Santos, he started his career in the private industry within Human Resources, eventually growing into a management position. Deputy Director Stark then proceeded into a career in public service. Starting out in the Department of Public Works, where he held several positions. At last, however, Deputy Director Stark transferred to the Department of Personnel, where he would hold the position of Personnel Manager for an extensive period of time, before finally stepping into the role of Deputy Director.
Deputy Director Stark prioritizes a focus on communication and team cohesion, working closely alongside Director Mendoza to ensure that the Department of Personnel continues to operate to the best of their abilities. He has played a pivotal role in the maintenance of several guidelines for the Department of Personnel which are utilised in the day-to-day operations of the team to date. Deputy Director Stark continues to strive to both further develop his own knowledge, and reinforce that of his peers, expanding on his initial ideology of communication being one of the keys.